Refund policy

1. Cancellation made 24 hours or more before the tour start time: No charge will be incurred, and you will receive a full refund.

2. Cancellation made within 24 hours from the start time: A cancellation fee of 100% will be applied, and no refund will be provided.

We kindly ask that you inform us as soon as possible if you need to cancel or reschedule your experience. By adhering to this policy, we can ensure the best experience for all participants. If you have any further questions or require assistance, please don't hesitate to reach out to our team.